If I don't have an App account, can I log in to the App to control the device?
How to delete the account?
How to change the App login password?
Does it support login with Google account?
Can I bind my email address after I have logged in with a third-party account?
Can one account be used on multiple phones?
Why can't I receive a verification code when I register an account/forget password/logout in the APP?
Can the bound APP account be able to log in under both iOS and Android systems?
How to switch the roles of “Common Member” or “Administrator”？
What permissions does the home owner have?
What permissions does an home manager have?
How to invite my family member?
How do I delete a home?
How do I change home name?
How to sort the rooms?
How to add or remove rooms?
How to add a Home?
How to share the smart devices with family?
Why my devices can’t be shared with others or add my family members？
What permissions do ordinary members have?
How to reset the Bluetooth smart lighting?
How to reset the Bluetooth Strip Controller?
How to update firmware?
How to reset the bedside lighting?
How to pair a remote control with a bedside lighting?
What should I do when the smart light randomly turns on?
How to connect the lights to a new router?
How to switch cloud server?
What should I do when the lighting color of the strip light does not match the color selected by the APP?
How to reset the Wi-Fi strip light controller?
How to reset the Wi-Fi Smart Lighting?
How to reset the Wi-Fi Smart Floor Light?
How to check the firmware version number and Mac address of the device?
How to sort devices?
How to set device schedule?
How to delete the group?
How to add a device to a group?
How to remove a group device?
How to edit the group name?
How to add a new device to the group?
Did the device disappear after adding a device to a group?
How to set the schedule function of group devices?
How can I add or remove phone device for (Location) the "Leaving home/Going home" function?
Why can't I find the "Coming home" and "Leaving home" features on my device?
How do I create Sunrise and Sunset?
How do I create a Custom plan?
How to add or delete mobile devices used for (location) "Leaving Home/Coming Home" function?
How do I set up a "Go to sleep" or "Wake up" automation?
The smart device is remote offline, what should I do?
How to perform device network diagnosis?
How to connect a Wi-Fi smart device to my Wi-Fi network?
How to configure the device through hotspot?
How to connect smart device to mobile hotspot?
How to distinguish whether I am using 2.4GHz or 5GHz Wi-fi network?
Why is the remote network online, but the local network is offline?
The WiFi device is offline, what should I do?
When the smart device cannot connect to the router, what should I do?
How to create iOS Widget?
How to create Siri Shortcuts?
How to connect smart device to Amazon Alexa (Binding via app)?
Can't connect to the Third-party Voice Platform?
How to connect smart device to Amazon Alexa (Binding via Alexa app)?
How to connect smart device to Google Assistant (Binding via Google Home app)?
How to connect smart devices to Xiao Ai?
How to smart device connect to Xiao du?
Which Third-Party platforms can be supported?
Why is the "One-click add" button not displayed?
Can't play song protected by DRM (Digital Rights Management) through iOS App
How to use Spotify to play music and sync smart lights?
How to switch App language?
Smart Bridge distribution guide
Frequently asked questions about Smart Bridges and sub-device offline
Why do Bluetooth devices not support "smart" features and "third-party voice services"?
How to sync lights with music mode?
How to check and update the App version?
How to add a scene with one click?
How do I create custom scenes?
Crafting Smart Control Solutions.
Follow us
